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Reposted 11 Hours AgoSaved
In-Office or Remote
25 Locations
86K-118K Annually
Junior
86K-118K Annually
Junior
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills: AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Reposted 12 Hours AgoSaved
Remote or Hybrid
Denver, CO, USA
69K-85K Annually
Junior
69K-85K Annually
Junior
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.
Top Skills: .NetAPIsCSSDnsDockerGoHTMLHttp/SJavaJavaScriptKubernetesLinuxOpenshiftPythonReactTcp/IpVue
YesterdaySaved
Hybrid
Austin, TX, USA
Senior level
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
The Technical Support Manager leads a team to ensure operational excellence, manage escalations, and improve support processes while fostering team growth and collaboration.
Top Skills: Cloud-Based EnvironmentsDnsHttp/SLinux Command LinePaasSaaSSsl/TlsTcp/Ip
Reposted 2 Days AgoSaved
Hybrid
2 Locations
67K-91K Annually
Junior
67K-91K Annually
Junior
Software
Provide technical support for Postman's API platform: diagnose and resolve customer issues, collaborate with engineering and product teams, maintain knowledge base content, handle phone and written support, and participate in weekend and ET-aligned coverage.
Top Skills: ConfluenceGitJavaScriptJIRANetworkingNode.jsPHPPostmanRest Apis
3 Days AgoSaved
Hybrid
Allen, TX, USA
50K-55K Annually
Junior
50K-55K Annually
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Technical Support Analyst, you will troubleshoot and resolve technical issues for customers related to MSI products while ensuring exceptional support and documentation.
Top Skills: CcnaComptia A+McsaMulticastingTcp/IpUdpVideo Management Systems
3 Days AgoSaved
Easy Apply
Hybrid
Chicago, IL, USA
Easy Apply
75K-90K Annually
Senior level
75K-90K Annually
Senior level
Fintech • Healthtech • Information Technology • Professional Services • Software • Analytics • Consulting
The Senior Application & Technical Support Specialist provides application guidance and technical support to financial institutions, resolving complex issues and ensuring optimal use of Axiom solutions. Responsibilities include troubleshooting, customer communication, data analysis, and continuous improvement initiatives.
Top Skills: Advanced ExcelAxiomSalesforceSQL
4 Days AgoSaved
In-Office
Berkeley, MO, USA
92K-152K Annually
Junior
92K-152K Annually
Junior
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
The Sustainment Engineer supports F-15 platforms, troubleshooting issues, coordinating repairs, conducting technical oversight, and ensuring sustainment interests are represented throughout development processes.
Top Skills: EngineeringMilitary AircraftProposal DevelopmentSpecificationsTechnical Support
Reposted 4 Days AgoSaved
Hybrid
Austin, TX, USA
Internship
Internship
Cloud • Information Technology • Security • Software • Cybersecurity
As a Technical Support Engineer Intern, you'll assist customers with technical issues, collaborate with senior engineers, and gain hands-on experience with products while developing skills.
Top Skills: ApacheBashCurlDigGitIisJavaScriptLinuxNginxOpensslPythonTraceroute
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
71K-108K Annually
Mid level
71K-108K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills: CrmsIotSaaSSalesforceZendesk
4 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
90K-105K Annually
Junior
90K-105K Annually
Junior
Fintech • Information Technology • Software • Financial Services
The Technical Support Engineer II will triage support tickets, engage with customers for issue clarification, and hand off cases to senior engineers. Responsibilities include resolving straightforward tickets, gathering technical details, maintaining ticket hygiene, and identifying process improvements.
Top Skills: APIsJavaScriptSQLZendesk
5 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.
Top Skills: Ai Observability ToolingAPIsCloud Storage (SharepointDropbox)JavaScriptOauthOnedrivePythonSQL
5 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills: AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
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Reposted 5 Days AgoSaved
Hybrid
New York, NY, USA
100K-130K Annually
Junior
100K-130K Annually
Junior
Artificial Intelligence • Software • Automation
The role involves providing technical support to customers by resolving complex issues, managing interactions, and collaborating with teams while leveraging AI tools to enhance service delivery.
Top Skills: Ai ProductsAPIsCloud-Based SystemsIntegrationSQLWeb TechnologiesWorkforce Management Software
Reposted 5 Days AgoSaved
Hybrid
New York, NY, USA
92K-132K Annually
Mid level
92K-132K Annually
Mid level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The Technical Support Analyst will troubleshoot complex issues, analyze logs and data, collaborate with teams to resolve incidents, and maintain documentation.
Top Skills: APIsJIRANotionSQLZendesk
6 Days AgoSaved
In-Office
Van Nuys, Los Angeles, CA, USA
30-38 Hourly
Senior level
30-38 Hourly
Senior level
Consumer Web • eCommerce • Food • Kids + Family • Design • Manufacturing
Provide expert technical support for Apple devices and Mac laptops, including troubleshooting, user training, onboarding, and network administration tasks.
Top Skills: Active DirectoryApple Business ManagerApple School ManageriOSJAMFmacOSMicrosoft 365Vpn
Reposted 6 Days AgoSaved
Hybrid
New York, NY, USA
80K-85K Annually
Junior
80K-85K Annually
Junior
Artificial Intelligence • Software • Automation
The Associate Technical Support Specialist will support customers through various channels, resolve technical issues, and contribute to process improvements, while collaborating closely with internal teams to enhance customer experience.
Top Skills: Ai ProductsAPIsCloud-Based SystemsSQLWeb TechnologiesWorkforce Management Software
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
62K-94K Annually
Mid level
62K-94K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills: Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
46K-62K Annually
Senior level
46K-62K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills: APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Reposted 6 Days AgoSaved
Easy Apply
Hybrid
San Francisco, CA, USA
Easy Apply
90K-120K Annually
Entry level
90K-120K Annually
Entry level
Fintech • Payments • Financial Services
As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.
Top Skills: HTMLJavaJavaScriptPHPScriptingSQL
Reposted 6 Days AgoSaved
Hybrid
Austin, TX, USA
Senior level
Senior level
Fintech • Software • Financial Services
Lead the design of technical support architecture for a 24x7 operations model. Collaborate with sales and product teams, and drive capacity planning and resource optimization to enhance customer experience and operational effectiveness.
Top Skills: CalabrioFreshdeskIntercomNiceSalesforce Service CloudSQLVerintZendesk
Reposted 7 Days AgoSaved
Hybrid
Allen, TX, USA
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Team Lead manages a team addressing customer technical issues, ensuring performance meets SLAs, and driving a culture of excellence through leadership and collaboration.
Top Skills: Access ControlFirewallsIp NetworkingRoutersVideo SecurityWireless
Reposted 7 Days AgoSaved
Hybrid
Allen, TX, USA
50K-55K Annually
Junior
50K-55K Annually
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Analyst resolves customer technical issues related to MSI products, providing exceptional support and documentation while maintaining a customer-first mentality.
Top Skills: NetworkingOperating SystemsTcp/IpUdpVideo Management Systems
8 Days AgoSaved
Easy Apply
Hybrid
San Francisco, CA, USA
Easy Apply
96K-140K Annually
Senior level
96K-140K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.
Top Skills: Infrastructure And Monitoring SolutionsLinuxSaaSTechnical Support
Reposted 8 Days AgoSaved
In-Office
New York City, NY, USA
160K-180K Annually
Mid level
160K-180K Annually
Mid level
Information Technology • Software
As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.
Top Skills: AICephCommand Line Interface (Cli)FirecrackerGithub Actions
Reposted 8 Days AgoSaved
Hybrid
2 Locations
60K-90K Annually
Junior
60K-90K Annually
Junior
Artificial Intelligence • Fintech • Software
As a Technical Support Engineer, you will troubleshoot technical issues for customers, manage support cases, and ensure successful integration outcomes.
Top Skills: APIsOauthPostmanSAMLSftpSQLSso
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